Unattendance of pre-booked appointments
Known as DNA – did not attend. If a patient fails to attend a pre-booked appointment more than twice in 1 year, they will receive a letter from the practice informing them that if they persist, by continuing to waste appointments with their healthcare professional, which could be allocated to people in need of assistance, their registration with the Practice may be compromised. This is due to on going pressures on the NHS & GP Practices nationwide. We appreciate your assistance in this matter.