Join our Patient Participation Group (PPG)

The Practice has a patient participation group (PPG) which consists of both virtual and group meetings. The group meets approximately 5 times per year. All patients are welcome to join.

All meetings are held with a member of practice staff present and all personal conversation is held with the utmost privacy, so the group feel free to talk in confidence.

Quote / Testimonial:

Our next meeting is:

Thursday 16th November – commencing at 10.00am

We are looking to recruit new members!

Do you have a few hours to spare every now & then, either face to face or virtually?

We discuss all kinds of topics, from the audit, process and relevance of the patients survey, to constructive feedback, new services, setting up new clinics, listening and speaker sessions. All in a relaxed and friendly atmosphere, with no judgement.

If you wish to know more or speak to a member of our PPG, please contact us and we shall be happy to answer any questions.

Remember you can affect change in services, requirements and attitudes directly, but only if you let us know its needed.

Please email: [email protected]

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.

Why should I join?

You have been to the surgery as a patient, parent, carer or friend.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.

Who manages the mailing list for the PPG? 

The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please complete the below online form. Alternatively, you can ask us about it when you next visit the practice.